A Patient-First Approach
How Susan Barnes Leads Aesthetics at Dr. Hrisomalos’ Practice
When Dr. Emily Hrisomalos set out to create a practice centered on compassionate, individualized care, she knew it would take the right team to bring that vision to life. In March 2024, Susan Barnes joined the practice, bringing more than 25 years of experience in aesthetics and a deep passion for helping patients feel confident in their own skin.
In March 2024, Susan Barnes joined Dr. Emily Hrisomalos’ practice, where she now focuses on expanding the aesthetics department and building meaningful relationships with patients. With a career centered on helping others feel confident in their own skin, she began as an American Sign Language interpreter for deaf and blind children, working closely with students and their families for nearly eight years. That experience was deeply rewarding, and she still finds opportunities to use ASL today. Personal struggles with acne as a teenager and young adult later inspired a shift into aesthetics. “I know what it feels like to be self-conscious about your skin,” she shared, “and that experience motivated me to help others feel more confident in theirs.” Bringing more than 25 years of experience to her role, she spent two decades managing a large medical spa and a year as a national laser trainer, combining patient care, operations expertise, and teaching.
Outside of work, she has been married for 21 years and has three young adult children—a stepson and two daughters. Adjusting to life as empty nesters, the household stays lively thanks to their Labradoodle, Rosie.
A Patient-First Philosophy
Joining Dr. Hrisomalos’ practice initially as a consultant evolved into a larger role in developing and growing the aesthetics department. Both share a patient-first philosophy, grounded in compassionate and personalized care. “Our mission is to listen closely to each patient’s concerns and tailor treatments to their individual needs,” she explained. “Every decision, from introducing new technology to designing treatment plans, centers on what’s best for the patient.”
Services That Make a Difference
The aesthetics department offers a wide variety of treatments to address a range of skin concerns. She works closely with surgical patients as well, reviewing pre-treatment skincare, guiding them through recovery, and ensuring they feel informed and comfortable every step of the way.
From facials to advanced laser treatments, the practice offers solutions tailored to every patient including:
- Facials
- Chemical peels
- Microneedling with radio frequency
- BBL (BroadBand Light) therapy
- Laser treatments
- Scar revision
- Acne treatments
- Skin tone and texture improvement
- Physician-grade at-home skincare products
What Sets the Practice Apart
The difference lies in the time and attention given to each patient. “We focus on listening first, making sure patients feel comfortable and never rushed,” she said. Instead of overwhelming patients with options, individualized treatment plans are developed to be realistic, effective, and tailored to both goals and budget.
This combination of compassion, education, and personalization ensures patients not only see results but also feel genuinely cared for.
Facing Challenges with Care
Evaluating new technologies responsibly is an ongoing challenge. “We don’t pride ourselves on being the first to bring new devices on board,” she noted. “Instead, we rely on high-powered, controlled studies to ensure treatments are both safe and effective.”
Advice for Residents
“It’s never too late to make positive changes for your skin,” she shared. “You don’t always have to start with big procedures. Some of the most impactful results come from being consistent with facials, quality skincare, or even small steps like injectables.” Many in-office options with minimal downtime can improve skin quality, slow the aging process, and help patients feel confident at every stage.
Patient Testimonials
“Susan is the best! She does an amazing job of explaining what’s going on while she is doing it. She is a very kind and conscientious person. I would highly recommend her!” – Sharon B.
“I was pleased with the service and personal care from Susan. I have had laser treatment for facial scarring and the results were better than I expected. Highly recommend Susan Barnes at Dr. Emily Hrisomalos. So very pleased with facials as well!” – Marilyn L.
Taking the first step can feel intimidating, but the team encourages patients to reach out. “Often, the hardest part is making that initial call to schedule a consultation,” she said. “Once patients begin treatments and see results, many tell us they wish they had started sooner.”