More Than Moving
For Christian Maki, every box tells a story, every customer deserves peace of mind, and every day is another chance to help someone move forward.
Anyone who's ever moved knows it's about far more than furniture.
It's excitement and uncertainty. New beginnings and goodbyes. It's wondering whether everything will fit, whether the closing will happen on time, whether life will feel like home again.
Christian Maki understands all of that.
After nearly three decades in the moving business, he's learned that people rarely remember how many boxes made it onto the truck. They remember how they felt while it was happening.
"Our job," Christian says, "is to walk into someone's home and let them know, 'We've got this.'"
That sense of calm has become the heartbeat of Maki Moving, a locally owned moving company built not only on hard work, but on compassion, honesty, and genuine human connection.
Christian's story began when he was just fourteen years old, working summers for a Gloucester moving company after the owner, who knew his father, offered him a job. What started as a way to earn spending money became something unexpected.
"I always liked moving furniture," he laughs.
For many people that might sound unusual, but for Christian it made perfect sense. Growing up with ADHD, he discovered that physical work gave him something invaluable: focus. "I could look at what was in front of me and think, 'This is what I have to accomplish today.'"
Years later, while working at his wife's family business, Destino's Subs in Gloucester, he continued taking on small moving jobs on the side. Eventually he bought one truck, then another. One crew became two. Before long, the phone never stopped ringing.
But ask Christian what he's most proud of, and he won't mention the trucks.
He'll talk about the people.
"I don't ever want this company to feel corporate," he says. "I want it to feel like family."
That philosophy shapes everything inside Maki Moving. Employees are encouraged to communicate openly, put family first, and support one another. Christian isn't looking for the strongest person in the room.
He's looking for the best attitude.
When someone interviews for a job, they often tell him how much weight they can lift.
Christian asks a different question.
"How's your attitude?"
Because on a fourteen-hour moving day in ninety-degree heat, attitude is what carries a team—and the customer—through.
One employee arrived weighing more than 360 pounds. Three years later, after losing 150 pounds, he's still one of the company's strongest leaders.
"The reason he made it wasn't because of his size," Christian says. "It was because he had the best attitude."
That belief in people comes from somewhere deeply personal.
Christian openly shares that there was a time when everything looked very different. Addiction consumed much of his twenties. At his lowest point, he was homeless, carrying everything he owned in two black trash bags while moving from detox to detox.
Recovery changed everything.
Not because life suddenly became easy.
Because he finally learned to ask for help.
Today, many members of the Maki Moving team are also in recovery. Some came directly from sober living homes. Others are rebuilding their lives one day at a time.
"It's become a little community," Christian says. "We start here together, and we grow together."
Watching someone earn back a driver's license, move into an apartment, buy a car, purchase a home, or simply rediscover confidence is every bit as rewarding as completing a successful move.
Perhaps that's why customers feel such genuine care from the moment Christian answers the phone.
Unlike many national companies, there isn't a call center.
When you call Maki Moving, you're talking to Christian or someone on his core team. The same people estimating your move are the same people helping solve problems on moving day.
It's personal.
It's local.
It's intentional.
Ask Christian what success looks like, and the answer might surprise you.
It isn't becoming the biggest moving company in New England.
It's creating meaningful work, supporting his family, helping his employees build better lives, and serving neighbors with honesty and integrity.
"What's wrong with having a nice, simple family business?" he asks with a smile.
For Christian, the answer is simple.
Nothing at all.
Because sometimes the greatest thing you can move... isn't furniture.
It's someone's future.
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Know someone who needs a five-star moving company?
Call Christian.
(978) 968-0708