As the Executive Vice President and Mortgage President of Western Bank Mortgage, Allyn Piland understands the power of finding the right mortgage broker. As a Lubbock resident herself, she also understands the power of working within our area’s business community: “Our greatest piece of advice to Oakmont residents is this: don’t underestimate the power of working with a local lender who truly understands your community. Whether you’re buying your first home, refinancing, or exploring investment opportunities, having a team that knows the local market — and values long-term relationships over quick transactions — can make all the difference.” This month we’re featuring Western Bank Mortgage in our Sponsor Spotlight, and we’re grateful to Allyn for taking the time to talk to us about what Western Bank offers home buyers, what sets them apart, and her own dedication to quality of service.

 

“When we set out to build something meaningful in the mortgage space, we knew we wanted more than just another lending company — we wanted to be part of something with deep roots in the community.” Allyn speaks well and passionately about her profession, so we’ll let her tell the story in her own words: “With a strong foundation in West Texas and a long-standing reputation for integrity and local commitment, it was the perfect fit.” The goal was never money, she told us, but rather the chance to make a real difference for Lubbock residents and for local financial services: “We started this journey with a simple goal: to bring back a local, personalized touch to the mortgage experience. In an industry that’s become increasingly impersonal and corporate, we saw a need to return to relationships, to trust, and to real service. By aligning ourselves with a company that shares those values, we’re able to better serve our customers — not just as borrowers, but as neighbors.”

 

This neighborly approach, rooted in Lubbock’s tradition of hospitality and community, shows in everything that Western Bank offers—and their services go far beyond “just” mortgage lending, she says: “While we specialize in helping individuals and families with home financing, we’re part of a full-service bank that offers so much more. Our services include commercial lending, one-time close construction loans, and a wide range of personal and business banking solutions. Whether you're building your dream home, expanding your business, or just looking for a better banking experience, we’re equipped to support you at every step.” And Western Bank clients and customers can rest easy in the knowledge that their banking and finances are being managed by folks who are invested in their success: “What sets us apart is our commitment to local decision-making. We're not just bankers — we’re your neighbors, and we’re invested in the long-term success of the communities we serve.”

 

It’s difficult to summarize everything one needs to know about applying for a mortgage in a few paragraphs—we encourage you to get in touch with Allyn and her team for more details—but she did have some advice to share about working with a lender during the process: “We also encourage residents to stay informed and ask questions. The mortgage process can feel overwhelming, but with the right guidance, it becomes manageable — even empowering. Our job is to simplify that process and provide clarity, not just paperwork.” And of course she emphasized how important selecting the right lender can be: “Most importantly, choose partners who are invested in where you live — not just financially, but personally. That’s why we’re here: to serve Oakmont with the same values that built West Texas — trust, community, and hard work.”
 
 If it’s time to buy a new home, a first home, or another property—or if you’re in need of high-quality banking services—Western Bank offers a local solution for Lubbock residents and businesses.   It’s time to make a positive change in your financial life; Allyn Piland and the rest of the team at Western Bank are here to help.