When you call Captain’s Car Service, you're not reaching a faceless call center or tapping an

app. You're connecting directly with Kirk Bagger, a local business owner who answers his own

phone and takes pride in knowing his customers personally. This personal touch sets Captain’s

Car Service apart in an industry increasingly dominated by impersonal technology and large

Corporations.

Kirk has deep roots in Northeast Ohio, having grown up on the west side in Parma and now

calling Middleburg Heights home. His business operates in the community that shaped him.

"This area has always felt like home, which is a big reason why I built my business here and continue to stay invested in the community," he explains. His commitment to the area is evident in his active participation in local events and community initiatives.

Family remains at the center of Kirk’s world. He and his wife Darice celebrated their 37th

wedding anniversary this July, and have raised four children together. Their youngest, Gabe,

still lives at home, while their other children have settled nearby in North Ridgeville, Elyria, and

North Royalton with families of their own. Kirk and Darice are fortunate to have five

grandchildren within driving distance and that means everything. Kirk often shares stories of

family gatherings and the joy of watching his grandchildren grow.

Captain’s Car Service offers luxury black car and Cleveland limo service for airport transfers,

weddings, events, groups, and corporate travel. What sets them apart isn't the pristine vehicles

or professional chauffeurs. It's the genuine care and attention to detail Kirk and his team bring to

every interaction. "We're not a big-name chain or some app-based operation. We're a local,

veteran-owned business that takes pride in doing things the right way," Kirk explains.

The testimonials from happy customers tell the story best. Michael R. from Westlake notes, "I've

used Captain’s Car Service for years, and they've never let me down. The vehicles are spotless, the chauffeurs are professional, and I always arrive on time. It's the only service I trust for my

executive travel." This level of trust is a testament to the consistency and reliability Kirk has

instilled in his business.

Sarah T. from North Ridgeville appreciates the extra mile the company goes: "It's refreshing to

work with a company that truly values customer service. Kirk and his team go above and

beyond every single time. They even tracked my delayed flight and adjusted the pickup with

zero hassle." Such attention to detail and customer satisfaction is rare in today's fast-paced

world, making Captain’s Car Service a standout choice for those who value personalized

Service.

What consistently impresses clients is the direct access to Kirk himself. John M. from Avon

explains, "This is not your average car service. From the first call to drop-off, I felt like a VIP.

Having one point of contact and knowing I could reach Kirk directly gave me complete peace of

mind." This direct line of communication ensures any concerns or special requests are handled

promptly and personally, reinforcing the company's commitment to personal exceptional service.

After the Navy, Kirk worked in a few different fields where he picked up real-world experience

and learned how to work with all kinds of people. Eventually, discovering the chauffeured

transportation industry, it just felt like the right fit. In 2008, he founded Captain’s Car Service. It

was just Kirk and a clear vision of what real service should look like. “I’ve always enjoyed taking

care of people and making sure things run smoothly, and this industry gave me a chance to do that on a higher level." Kirk shared. Over the years, they have grown to serve clients all over the

country and even internationally. From corporate executives to families heading to the airport, they treat every ride like it matters, because it does. It has always been about being dependable, going the extra mile, and doing things the right way.

For Red Tail residents looking to experience the difference, Kirk offers a special incentive.

Customers can book online at captainscarservice.com to save 10%, using the promo code

STROLL, exclusively for Red Tail residents.

In an era of automation, Captain’s Car Service stands as a reminder: sometimes the best bet is

a local business owner who cares enough to answer his own phone and treat every customer

like family, ensuring every ride is more than just a trip from point A to point B.

For more info, reach out to owner Kirk Bagger!

440-782-1227 | 440-541-6484