Transforming Disasters into New Beginnings: The Story of Level Creek Property Restoration’s 15 Years of Excellence

Living room fire damage

Level Creek Property Restoration stands as a beacon of hope and reliability for homeowners and businesses facing the aftermath of disasters. As a family-owned and operated business, Level Creek specializes in emergency services and reconstruction, providing comprehensive support during some of the most challenging times.

The Genesis of Level Creek
Founded 15 years ago in Gwinnett County, Level Creek emerged from a recognized need for a local, trustworthy, and professional company to guide homeowners through the often daunting insurance claims process. "We noticed a need for a locally owned, honest, and professional company to assist homeowners navigating the insurance process when their home or business is damaged," the founder, Andy, recalls. Starting with some used drying equipment bought off Craigslist, Level Creek has grown by steadfastly adhering to its core values, now boasting the latest technology and a well-educated team dedicated to delivering remarkable customer experiences.

What Sets Level Creek Apart
Several factors distinguish Level Creek from its competitors. Firstly, being locally owned and operated, they are not a franchise, which enhances their personal touch and commitment to the community. Their strong relationships and reputation with insurance carriers, adjusters, and homeowners further cement their position as a trusted partner. Unique to their industry, Level Creek offers a full spectrum of services—from emergency responses to complete reconstruction, capable of rebuilding a house from the ground up.

A Dedicated Team
Today, Level Creek employs 14 dedicated professionals who share a common goal: helping people in their community in times of need. "Your worst day is our everyday," is a mantra they live by, showcasing their commitment to swift and efficient service. The sense of pride derived from restoring a client's home or business to a condition often better than before the disaster is what makes their work truly fulfilling.

Expert Advice for Homeowners
Drawing on years of expertise, Level Creek offers valuable advice to homeowners. They emphasize the importance of regular home maintenance and having proper insurance coverage. "When an accident happens, it's good to know what your options are. Homeowners should review their policy annually with their agent to ensure they are properly covered," they advise.

Deep Roots in the Community
Andy and Scottie have deep roots in the Atlanta area, having lived in Gwinnett for over 20 years. Their family, transitioning to becoming empty nesters, includes three children: Drew, Chloe, and Kendall, all of whom are pursuing their respective dreams. Their pets, Goose and Griswold, a Bernedoodle and Bichon, provide a warm welcome after a long day's work.

In a Hurry to Help
Level Creek's commitment to the community is unwavering. Available 24/7, 365 days a year, they stand ready to assist at any moment. Their presence on social media, including Facebook and Instagram, helps them stay connected and accessible to their clients.

Working with Stroll has been a positive experience for Level Creek. "We like that Stroll is topical, community-oriented, and the content is not just a bunch of ads," Scottie notes, appreciating the platform's focus on meaningful community engagement.

Level Creek Property Restoration is more than just a business; it is a dedicated partner to the community, ready to help its neighbors navigate through the toughest times with professionalism, compassion, and unparalleled expertise.