Get medical attention right away – falls often cause hip fractures, back or shoulder injuries, and other trauma.

Identify witnesses immediately – gather names, phone numbers, and emails. Recorded statements can be crucial.

Document the incident – request an incident report, photograph the hazard, and note the manager’s details. Look for clues like footprints, cart tracks, or tire marks.

Notify an attorney quickly – video surveillance may only be available briefly.

Be accurate in medical records – disclose prior injuries honestly. Incomplete information can be used against you later.

Complete all forms carefully – independent documentation strengthens your case against technical slip and fall defenses.